Job Overview: Join our team as a Customer Relations Executive (CRE) where you will be responsible for managing customer inquiries and ensuring high levels of customer satisfaction.

Job Details: As a CRE, you will be the primary point of contact for customers, handling their questions, feedback, and concerns to provide excellent service.

Responsibilities:

• Responding to customer inquiries via phone and email
• Resolving customer complaints and issues in a timely manner
• Building strong relationships with customers to enhance loyalty
• Documenting customer interactions and feedback for analysis
• Collaborating with internal teams to improve overall customer experience

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Previous experience in customer service is a plus

Benefits:

• Competitive salary
• Health insurance coverage
• Paid time off

Other Details: This position is ideal for individuals looking to excel in a customer-focused role in the bustling city of Karungapally, Kerala.

We welcome enthusiastic individuals to apply and be a part of our dynamic team dedicated to providing exceptional customer service.